In Mokobelle we give you guarantee for the purchase of our jewellery. It is valid for 6 months from the date of purchase and is considered on the basis of a receipt or invoice. During this period you have the possibility to replace damaged elements free of charge. The guarantee covers only situations in which the jewellery has been used according to the advice in our CARE INSTRUCTIONS.
Once the guarantee has expired you can also renew the gold plating or oxidize the purchased product. The cost of such a repair is determined individually depending on the size and the number of elements. If you have any questions, please visit one of our boutiques or write to us: firstname.lastname@example.org.
While creating our jewellery we make all the effort to make it last the longest. However, due to the fact that all our models are handmade it may happen that after some time the chain will break or the tassels will fall off. What happens then?
Bring your jewellery to one of our boutique or send it to the following address:
and we’ll fix it for you!